Contact details of our Customer Service
Phone: +36 75/770-000
Email: [email protected]
Address: H-7031 Paks, Pf. 94.
Passengers can reach our customer service via the main telephone number above. We provide traffic and passenger information in Hungarian from 5:30 a.m. to 8:30 p.m. on working days, and our Finance Department is available via the same number from 9:00 to 11:00 a.m. and from 1:00 to 2:00 p.m. on working days.
Please note that our employees are currently only able to provide information by phone in Hungarian. If you want to inquire in English or Russian, you can ask your questions using the form below and get answered in writing in the language of your question. Response time is app. 1 week. If you need instant help with timetable information please find the relevant section of this website.
We can receive your requests, comments, suggestions and complaints only if they are in writing, so please send them to us via the easy-to-use contact form below. In order to be able to examine your questions, comments and suggestions, and give a specific answer, please make sure that you provide us with as much of the following relevant information as possible: day, time of day, name of the stop concerned, service number and direction, bus license plate number, and all other important circumstances. Thank you for your cooperation.